Service Immediate Inc TRUCK AND TRAILER REPAIR

Atse Michael
1 Star
AVOID THIS SHOP!!! If you are not fixing a leaking hose or airbag or replacing a brake chamber.... Avoid this place. This guys too my 4,500USD and put the wrong clutch in my truck and still installed it wrongly. One year later clutch is bursted. Obviously I don't expect him to warranty his work. Sad part is I can't get back the time I wasted with these guys. They would fill up your lungs with delays and cigarette smoke.. Owner is another trucking company owner trying to rip off young trucking companies. I attached photos. Just incase they deny HOW WOULD YOU PUT A WRONG CLUTCH IN A TRUCK AND EXPECT I WONT KNOW. WERE YOU INTENDING TO DAMAGE THE TRANSMISSION?
Tuesday 22nd October 2024

Henry Dean
5 Star
This has to be the best shop around....Got in and got out.every one there was so nice and helpful.i thank you guys for time and assistance. ILL DEFINITELY BE BACK
Tuesday 1st October 2024

Conrad Bender
5 Star
They did a great job! Fast and accurate. Best price in town !
Friday 11th October 2024

NPE Inc
1 Star
STAY AWAY, YOU WILL BE SCAMMED!!! The owner Edgar is a crook and COMPLETELY clueless of mechanics, period. I feel sorry for the one mechanic that actually works there, the rest are helpers. They did a wheel seal on one of our trucks. Replaced bearings too for almost $600!! The seal leaked hours later. I spoke to Edgar and he tried to convince me that the spindle is bad, but to bring it back. We took the unit back next morning and waited for them to open. They were "too busy". Took it to another shop. Upon taking everything apart, we found out the seal was never replaced, the bearings were the wrong ones and so were the brake shoes they installed! I brought all parts back and confronted Edgar, asking for our money back. He laughed in my face, yelled good luck suing me and slammed the door and locked it. We had spent thousands with him on oil changes and this is how he handled himself with a paying regular. STAY AWAY!!!
Tuesday 2nd April 2024

Bek Men
1 Star
They have only 1 mechanic, others are just helpers, the mechanic doesn’t know the exact problem, and trying to replace all parts, then still problem will show up. Wasting time and money. In the morning I came and checked in the shop parking lot, When I paid by phone him. I meet in the morning and try to talk with the mechanic, but he was screamed, and no professional customer service. I expected from him different words like, ok if it happened, let's give us type and refix the problem, but he was angry and start to scream. Here is a picture after fixing it... Just advice to you mechanic, you need also improve customer service communication! Not saying we don't work and help anymore, and left customer with unresolved problem, after charged full amount for service.
Friday 15th April 2022